Privacy Policy
At ZenitChat, privacy is not an option, it is the foundation of our architecture. This policy details how we process technical information to ensure that control always remains in the hands of the user.
Total Ownership and Control
Unlike other platforms, ZenitChat operates under a Data Sovereignty model. The middleware acts as a processor that transfers information directly to your own database instance.
- No Intermediate Storage: We do not persist your log data on external third-party servers beyond the time strictly necessary for its initial processing.
- Access via API Keys: Access to the infrastructure is done through encrypted credentials that you control and can revoke at any time.
{
"data_sovereignty": true,
"storage_location": "User_Instance",
"encryption": "AES-256-GCM"
}
Purpose of Processing
Data processing in ZenitChat has the sole purpose of transforming interactions into structured records using advanced language models. This process includes:
- Normalization of technical identifiers.
- Extraction of intentions and predefined fields.
- Structuring into standardized JSON schemas.
Exclusion Logic (Opt-out)
Our architecture natively respects the do_not_contact field. End-user privacy is managed as a priority: if a record is marked for exclusion, the system guarantees that no further commercial interaction will be processed on that identifier.
Infrastructure-Grade Security
We implement high-level security protocols to protect the data flow between the user interface, the AI middleware, and the final database.
Rights and Transparency
As the person responsible for your infrastructure, you have the right to access, rectify, or delete any configuration or data processed by the middleware. By using our architecture based on open standards, the portability of your data is guaranteed: you can always export your information in JSON format without proprietary restrictions.
For inquiries related to privacy or the exercise of technical rights, please contact our infrastructure team through the official support channel.
Last updated: 2026